At xBloom Australia, we're dedicated to delivering exceptional service every step of the way, including when it comes to shipping your orders. Below, you'll find all the information you need to know about our shipping process, ensuring your items arrive promptly and securely.

 

Shipping Methods and Costs

We offer flat rate shipping on all orders. We partner with multiple couriers for all of our shipping needs, ensuring you get reliable shipping services, Australia wide. Shipping rates are as follows:

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• For orders under $750 shipping is $15.

• For orders over $750 shipping is $49.

• For orders over $1999 shipping is $69. 

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Estimated Delivery Times

We process all orders within two business days. However, delivery times will vary based on your location and any unforeseen circumstances. Rest assured though, that we will have your order packed and shipped as quickly as possible.

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Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery.

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Shipping Policies and Procedures

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please contact us for detailed instructions.

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International Shipping Considerations

We only offer shipping within Australia. 

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Customer Support and Assistance

If you have any questions or concerns about your order or our shipping process, please don't hesitate to reach out to our friendly customer support team. You can contact us via email at support@coffeetools.au or by phone at (07) 3173 1552. We're here to help!

 

Thank you for choosing xBloom Australia. We're committed to providing you with a seamless shopping experience from start to finish.